Terms of service

Terms of Service

Last Updated: 6 August 2026

Welcome to Pinnacle Goods. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website.

We reserve the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the website after changes have been made constitutes acceptance of the revised Terms.

2. Products and Pricing

We make every effort to display our products, descriptions, and prices accurately. However, we cannot guarantee that all information is error-free.

We reserve the right to:

Correct pricing or product description errors.
Limit quantities available for purchase.
Discontinue products at any time without notice.
Refuse or cancel orders where necessary.

3. Orders

When you place an order, you agree that:

All information provided is accurate and complete.
You are authorised to use the selected payment method.
Your order is subject to acceptance and stock availability.

An order confirmation email does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for legitimate reasons.

4. Payment

Payments are processed securely through our authorised payment providers.

Your order will only be processed once payment has been successfully received and authorised.

5. Shipping

Delivery times provided are estimates and may vary depending on your location, supplier availability, courier delays, customs processing, or other circumstances beyond our control.

Pinnacle Goods is not responsible for delays caused by third-party couriers or events outside our reasonable control.

6. Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service. Please review that policy before requesting a return or refund.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Pinnacle Goods or its licensors and may not be copied, reproduced, or distributed without prior written permission.

8. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website's operation or security.
Upload malicious software or harmful code.
Infringe upon the rights of others.
Misuse our services or content.

9. Limitation of Liability

To the maximum extent permitted by law, Pinnacle Goods shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.